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Product description
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Order & delivery
Have your order delivered to your home for free
Order from BONO? At BONO, you enjoy free shipping on orders over 100. Whether you choose home delivery or collection at a pick-up point, you won’t pay shipping costs if your order exceeds this amount. For orders under 100, shipping costs are 9.95. Delivery in 3-4 days.
Read more about orders and deliveriesWarranty and return policy
Free returns
Not satisfied with your purchase? You can return your order within 14 days of receipt. Simply request a return label via our return form. Standard return costs are 9.95, but returns are free if the delivery is incorrect or damaged. Refunds occur within 14 days of receipt of the return, via the same payment method. Note: opened or used products cannot be returned for hygiene reasons.
Read more about returns and refundsCustomer satisfaction at BONO
Do you have an issue with your order, like an opened product or other unexpected inconvenience? At BONO, we’re always here for you! Our excellent customer service has earned us a score of 4.90/5.0 on Trusted Shops, based on more than 7694 reviews. Your satisfaction is our top priority.
Have any questions?
Our customer service is open on weekdays from 09:00 to 17:00. At this moment, we are not reachable.
