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Privacy Policy

January 1, 2024

Our online store processes privacy-sensitive information, also known as personal data. BONO B.V. considers the careful handling of personal data to be of great importance. Therefore, we carefully process and secure personal data.

In our processing, we adhere to the requirements set by privacy legislation. This means, among other things, that we:

  • clearly specify our purposes before we process personal data, via this privacy statement;
  • limit our collection of personal data to only the personal data necessary for legitimate purposes;
  • first explicitly ask for your consent to process your personal data in cases where your consent is required;
  • take appropriate security measures to protect your personal data and also require that of parties processing personal data on our behalf;
  • respect your right to access, correct, or delete your personal data upon request.

BONO B.V. is responsible for data processing. In this privacy statement, we explain which personal data we collect and use and for what purpose on the website www.bono.nl. We recommend that you read it carefully.

If you have questions or want to know exactly what information we keep about you, please contact BONO B.V..

Posting reviews on the website 

You can leave a review for us. We use the necessary personal data to publish the review on the website.

For this, we use your email address. We require this due to the contract we enter with you. We keep this information until the contract expires (as long as the review remains on the website).

Order processing 

When you place an order with us, we use your personal data to process it properly. We may share your personal data with our delivery service to ensure the order reaches you. We also receive payment information from your bank or credit card company.

For this, we use your email address, phone number, and address details. We need this due to the contract we enter with you. We keep this information until your order is completed. Certain customer data is retained longer to comply with legal tax retention obligations.

Sharing with third parties We work with certain companies that may receive your personal data as mentioned above.

Your account 

For certain parts of our online store, you need to register. You must provide information about yourself and choose a username. This creates an account that you can log into with that username and a password you choose.

For this, we use your email address, address details, and phone number. We need this due to the contract we enter with you. We retain this information until you delete your account.

We keep this information so you don’t have to re-enter it each time and to contact you in connection with the performance of the agreement. You can modify information in your account at any time.

Sharing with third parties We work with certain companies that may receive your personal data as mentioned above.

Contact form and Newsletter With the contact form, you can ask us questions or make requests.

For this, we use your address details, phone number, and email address. We require this due to the contract we enter with you. We retain this information until we are sure you are satisfied with our response.

We offer a newsletter to inform interested parties about our products and/or services. Each newsletter includes a link to unsubscribe. You can also do this through your account.

Your email address is only added to the list of subscribers with your consent. This data is retained until you unsubscribe.

Sharing with third parties We work with certain companies that may receive your personal data as mentioned above.

Advertising 

We would like to send you advertisements about offers and new products or services. We do this:

  • by email
  • via social media

You can object to this advertising at any time. Each email contains an unsubscribe link. You can also block us or use the unsubscribe option. This can also be arranged through your account.

Ads 

Our online store displays general advertisements. We do not track personal data, so we don’t know if you like them.

Disclosure to other companies or institutions 

Except for the partners mentioned above, we do not disclose your personal data to other companies or institutions unless we are legally obliged to do so (for example, if the police request it in case of a suspected crime).

Cookies 

Our online store uses cookies. Cookies are small files in which we can store information so that you don’t have to re-enter it each time. They also allow us to see if you are visiting us again.

When you visit our online store for the first time, we display a message explaining cookies. We will ask for your consent to use these cookies.

You can disable the placing of cookies via your browser, but some functionalities of our online store may not work properly as a result.

Security 

We consider the security of personal data very important. To protect your privacy, we take the following measures:

  • Access to personal data is protected with a username and password
  • The data is stored in a separate, secured system after receipt
  • We use physical security measures such as locks and safes for access protection to the systems where personal data is stored
  • We use secure connections (Secure Sockets Layer or SSL) to shield all information between you and our website when you enter personal data
  • We keep logs of all requests for personal data
  • We are ISO 27001 certified

Changes to this privacy statement 

We reserve the right to make changes to this privacy statement. We recommend consulting this privacy statement regularly to be aware of these changes. We will do our best to announce changes separately as well.

Access, modify, and delete your data 

If you have questions or want to know which personal data we hold about you, you can always contact us. See the contact details below.

You have the following rights:

  • Receive an explanation of what personal data we have and what we do with it
  • Access the exact personal data we have
  • Correct any errors
  • Delete outdated personal data
  • Withdraw consent
  • Object to certain uses

Please make sure to clearly indicate who you are, so we can be sure we are not modifying or deleting data of the wrong person.

File a complaint

If you feel we are not helping you properly, you have the right to file a complaint with the supervisory authority, called the Dutch Data Protection Authority.

Contact details 

BONO B.V. Westeinde 110 1511MA Oostzaan info@bono.nl

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