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Last updated: 11 February 2026
BONO B.V. (hereinafter: "BONO", "we" or "us") values the protection of your personal data. In this privacy policy, we explain what data we collect, why we do so, how long we retain it and what rights you have. This policy applies to all activities via bono.co.uk.
Our website and webshop are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we discover that we have processed data from a child, we will delete it as soon as possible.
| Company name | BONO B.V. |
| Address | Westeinde 110, 1511 MA Oostzaan, Netherlands |
| Company registration number | 74636391 |
| VAT number | NL859976026B01 |
| Contact | Via the contact form on bono.co.uk |
| Data Protection Officer | Justin Regterschot (reachable via the contact form on bono.co.uk) |
| Category | Data | Purpose | Legal basis | Retention period |
| Order | Name, address, email, phone number, payment details, order history | Processing and delivering your order, customer service, invoicing | Performance of a contract | 7 years (statutory retention obligation) |
| Account | Name, email, address, phone number, password (encrypted) | Creating and managing your customer account | Performance of a contract | Until account closure, then max. 7 years for order data |
| Newsletter | Email address, name (optional) | Sending newsletters and offers | Consent | Until unsubscription |
| Contact form | Name, email, phone number, message content | Responding to your question or request | Performance of a contract / legitimate interest | Up to 1 year after handling |
| Reviews | Name (or pseudonym), email address, review text | Publishing product reviews | Consent / legitimate interest | For as long as the review is published |
| Website visit | IP address, browser type, pages visited, click behaviour, device data | Website analysis, improving user experience, advertising | Consent (via cookie banner) | In accordance with cookie banner settings |
We only share your personal data with third parties where this is necessary for the purposes stated above. We have entered into a data processing agreement with all such parties. These include:
| Party | Purpose |
| Shopify | Webshop platform and hosting |
| Klaviyo | Email marketing and newsletters |
| Active Ants | Warehouse management and order fulfilment (3PL) |
| DHL, PostNL, bpost, PostNord (and other carriers) | Delivery of orders |
| Google (Analytics, Ads) | Website analysis and advertising |
| Meta (Facebook/Instagram) | Advertising and remarketing |
| Cookiebot (Usercentrics) | Cookie consent management |
| Trusted Shops, Trustpilot | Customer reviews |
| Klarna, payment providers | Payment processing |
We do not share your data with other parties unless we are legally obliged to do so.
Some of our processors (including Shopify and Klaviyo) may process personal data outside the United Kingdom (UK) and the European Economic Area (EEA), in particular in the United States and Canada. In such cases, the transfer is safeguarded by:
Further information about the specific safeguards can be requested via the contact form on bono.co.uk.
We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. These include:
Our website uses cookies and similar technologies. On your first visit, your consent is requested via Cookiebot. We distinguish the following categories:
You can change your cookie preferences at any time via the cookie banner or your browser settings.
We use tools such as Google Ads, Meta Pixel and Klaviyo that carry out profiling. This means that a profile may be built based on your browsing and purchasing behaviour on bono.co.uk in order to show you relevant adverts and offers, both on our website and on third-party platforms (such as Facebook, Instagram and Google). This is done exclusively with your consent via the cookie banner.
No automated decision-making takes place that has legal or similarly significant consequences for you. You have the right at all times to object to profiling for direct marketing purposes. You can do so by adjusting your cookie preferences, unsubscribing from the newsletter, or contacting us via the contact form.
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
You can submit your request via the contact form on bono.co.uk. We will respond within 30 days. To verify your identity, we may request additional information.
Do you believe that we are not handling your data with due care? You have the right to lodge a complaint with the relevant supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO): www.ico.org.uk.
We may update this privacy policy from time to time. The most current version is always available at bono.co.uk/pages/privacy-policy. In the event of significant changes, we will notify you proactively, for example by email or via a notification on the website.
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