Your level depends on what you’ve spent in the past twelve months. If you reach the amount needed for the next level you’ll move up automatically.

Everything you've spent in the past twelve months, not including shipping costs or items you've returned.

In your account at BONO Members you'll see your points your level and how much further you need to go to reach the next level.

Yes. We recalculate your level every month based on your spending over the past twelve months. If you order less, you might move down a level.

No. Redeeming points doesn't affect your level. For your level we only look at what you spend.

In the shopping cart you'll see which free products you can choose with each order. The selection changes and depends on your level.

Around your birthday, you'll receive a voucher for £5 off. It's valid on orders of £40 or more and can be used for two weeks. Add your date of birth to your profile. This discount can't be combined with other discounts.